This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services, including the AI-powered communication assistant (“Zenthos AI”) that responds to your inquiries via website chat, email, and messaging platforms.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Your name, email address, phone number, company name, and other information you provide voluntarily when communicating with our AI assistant or submitting forms.
• Usage Data: Information about your interactions with our website, chat, or emails, such as pages visited, time spent, and communication history.
• Automated Data: Technical data collected via cookies and analytics tools, such as browser type, device type, and IP address.

2. How We Use Your Information

We use your data to:

• Respond to your inquiries and provide support.
• Customize communication based on your preferences and interaction history.
• Improve the functionality and accuracy of the Zenthos AI.
• Provide information about our products and services.
• Analyze usage and improve our website and service experience.

3. Sharing Your Data

We do not sell your personal information. We may share your data with:

• CRM platforms (e.g., Salesforce, HubSpot, Bitrix24) to manage your requests and track interactions.
• Third-party service providers that support our AI infrastructure and website analytics.
• Legal authorities, if required to comply with applicable laws.

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access control, and regular audits.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.

To exercise your rights, contact us at: kiryl@techclarity.xyz.

6. Cookies

Our website may use cookies to enhance your experience and track usage. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date stated at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

📧 kiryl@techclarity.xyz

📍 Arcos 1440, C1428 Cdad. Autónoma de Buenos Aires, Argentina